HELP

[Selkie]

My laptop has a bad virus. It is overriding the security center and absolutely nothing is opening when I try to open it.

Is there any way to fix this??

[Dullahan]

Sounds like malware to me. Restart your computer, and hit F8 as many times as necessary until you reach a screen that asks if you want to open in safe mode. Open your computer in Safe Mode with Networking and run a scan. If you don't have any good software, look for Malwarebyes Anti-Malware. It helped me get rid of some malware that wouldn't let me open any browser.

[snoorkel]

Sounds like malware to me. Restart your computer, and hit F8 as many times as necessary until you reach a screen that asks if you want to open in safe mode. Open your computer in Safe Mode with Networking and run a scan. If you don't have any good software, look for Malwarebyes Anti-Malware. It helped me get rid of some malware that wouldn't let me open any browser.

do this. key may also be DEL or ESC.

[Selkie]

Got it.

I'm running Windows live Safety Scanner as we speak. thanks guys

[Daddy]

Sounds like malware to me.

He already said it was a virus @_@

[Dullahan]

He already said it was a virus @_@

There's a difference between a virus and malware. A virus, simple and plain, just messes up your computer. Malware can act as spyware, adware, etc.

[Selkie]

Guys the scan removed 9 of the 11 infected files completely, but two were only "partially removed"

Is there any way to manually remove these files?

[snoorkel]

Guys the scan removed 9 of the 11 infected files completely, but two were only "partially removed"

Is there any way to manually remove these files?

figure out what they are and google 'how to remove _____'

[C.Mongler]

delete system 32 it is meant to break your computer

[Daddy]

There's a difference between a virus and malware. A virus, simple and plain, just messes up your computer. Malware can act as spyware, adware, etc.

uh


viruses are malware

malware refers to viruses, trojans, worms,  rootkits, adware, spyware, and anything similar. @_@


i know what i'm talking about. it is my job to deal with this, I spend 30+ hours per week doing it@_@




What's the name of the thing that's infecting your computer?  What I'd recommend is getting CCleaner Portable and HiJackThis (or just CCleaner Portable may do the job) on a USB drive, boot into safe mode with command prompt and launch  explorer (just type explorer.exe) and navigate to CCleaner on your flash drive. Run that so it cleans your temp folder since that's where they usually live. Also run the registry thing and just delete all the keys that aren't needed or whatever it finds.

Also check in C:\ProgramData for any folders created/modified around the time the issue started.
nvm it looks like you're on xp and that folder is only there on 7 and vista
 

[Hiro]

HiJack This saved my computer, even though it meant reading through a giant list and researching nearly everything on it